Delta Airmiles
I have over 54,000 airmiles with Delta Airlines. I found out that Delta has a non-stop from New York JFK Airport to Venice, Italy. I figured that there wouldn't be a huge demand for flights to Venice the beginning of November. I figured wrong apparently. I spoke with a Delta rep to see if I could get a guaranteed upgrade to Venice. To my disappointment, I couldn't. All she could do was put a trailer on it stating I wanted one. No dice. If I can't get the upgrade, I'm going to fly with whoever is CHEAPEST and stay overnight in Venice before the cruise. After the lady said she couldn't guarantee me an upgrade, she tried to sell me Delta's charge card. I could earn 30,000 bonus airmiles with it the first year. If I can't get the upgrades I want, the airmiles are worthless to me. Why spend $95 a year for the charge card for worthless airmiles? This is why I cancelled my British Airways and American Airlines charge cards. The airlines are trying to push a product that they turn around and make impossible to use. If their frequent flier programs aren't worth using, the programs are a joke and definitely won't create any kind of customer loyalty. In my case, price will now be the key factor. I won't care what airline I fly on as long as it's the cheapest to get me where I need to go.
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