My apologies to my readers out there. I've been meaning to write this review for a while and just haven't gotten around to it till today. Hopefully, some of the information I'm going to post is still valid. It was October 2016 when I did the Global Entry interview with a U.S. Customs officer at Baltimore Washington International Airport. The main reason I'm posting this report on the interview is because when I was researching this, I found most of the posts on the interviews covered the New York City airports interviews. I don't remember seeing any for the Baltimore area so, I thought this would cover something that isn't as well known.
For those in the Baltimore, Maryland area, there are 2 airports you can fairly easily reach to do your Global Entry interview. They're Baltimore Washington International Airport and Dulles International Airport outside Washington D.C. Dulles from what I saw has more interview slots but, you have to travel farther to get to it. Also, you will have to pay for parking for your vehicle while doing the interview. I don't know how the parking rates stack up between the 2 airports.
Concerning how soon you can get in for your interview, from what I saw there is a considerable backlog of appointments. Back in October, Baltimore Washington International Airport was already scheduling interviews for February! You can check on the website for unexpected openings which happen sometimes or you can do a walk in like at other airports BUT, they warn you outside the interview office that walk ins are done on a case by case basis i.e. there's no guarantee they'll see you. In my case as well as another lady I met during this experience, we figured trying to do a walk in was worth the gamble. I had a November transatlantic cruise with Royal Caribbean and, I'd read I could use Global Entry at the cruise ship terminal in Fort Lauderdale, Florida so, I wanted to get my application approved before I went on my cruise (see my blog post about the cruise itself). The lady I met had the bad luck of having her tour changed to where the day she was scheduled for her interview was the day she was going to return from her tour.
Office time for the interviews state Sundays 1 to 4 p.m. and Monday to Saturday 1 to 6 p.m. The sign on the door of the interview room said interviews started at 1:15 on all days and, the officers that did the interviews did arrive at 1:15 the day I did mine. To reach the office where the interviews are held, you go to the "E" terminal (International Arrivals), look for the door marked E1716 (I believe it had a Department of Homeland Security seal on it), go down to the first hallway on the right, go down that hallway and, it's the first door on the left. The door number is E1709 and, there's a sign by it stating the hours interviews are given.
The interview itself is very short - no more than 10 minutes. They ask you questions like where do you live, why are you applying for the program, do you have a criminal record - all things you would've informed them of in your application. The officers were very no nonsense. The lady I mentioned and I chatted a little bit in the room and, one of the officers didn't hesitate to tell us to shut up or take it outside the room. We promptly shut up as we wanted to do the interview and get approved. The officer will tell you if your application is approved on the spot. If it is, they take your finger prints and a picture. They let you know when you can expect to receive an email saying you were approved with your trusted traveler number and when you'll get your Global Entry card (I got mine within a week of the interview) and to not lose it.
Overall, I found the interview process pretty painless barring the fact there is a long backlog as far as appointments. If you won't need the Global Entry for a while, you can wait for your scheduled appointment otherwise, you might want to take a gamble on being a walk in like I did. I was delighted I was approved and, I did use it sort of during my cruise. When I went through TSA security for my Baltimore flight, the TSA pre-check section was closed. I mentioned I had Global Entry and, it showed on my airplane ticket (make sure you give the airline your trusted traveler number so they'll automatically give you TSA pre-check) so, I got to do a semi TSA pre-check i.e. I didn't have to take off my shoes or belt BUT, I did have to pull my laptop out and, they told me to take my mobile printer out next time. At the Fort Lauderdale cruise ship terminal I arrived at, they didn't have the kiosks for you to enter your Global Entry information however, the Customs line was so short, it didn't matter. Flying back from Miami, the TSA pre-check line was open which made security an absolute breeze. While I may not have gotten to use my Global Entry much so far, it is good for 5 years and, I'm certain I'll get to use it in the future (India November 2018). I do feel this program is worth it and would absolutely recommend it to any person in the United States of America who travels a good bit (at least 2 or 3 times a year). Happy travels all!
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