To provide more information on Royal Caribbean's ships, here is my review on their Serenade of the Seas WiFi.
I sailed on this ship from July 26, 2015 to August 8, 2015 though I didn't use the ship's WiFi that entire time. The reason for that was it had problems. When I first tried to log in to see what discount I would get for being Diamond with their Crown & Anchor Society (frequent cruiser program), it couldn't give me the discount. It told me I could pre-pay the plan now and see about getting the money for the discount through guest relations later - no thanks. The second time I tried to pick a plan, it wouldn't even let me into the plans. The third time I tried, it finally would give me my Diamond discount AND let me pick a plan. So, I finally signed up though I still had issues with the ship's WiFi. I tried to connect to various websites at times and, the connection was sooooo SLOW that the connection would time out. Grrrrrrrrr!!!!!!!! Still, there were pluses to the ship's WiFi.
First, they were now offering unlimited time on the plans for one flat price. You could get the unlimited WiFi plan for one device which cost $20 per day. Or, you could get the unlimited WiFi plan for two devices which cost $30 total per day. If you didn't like either of those plans, your final option was getting their daily plan which was 24 hours continuous for $39.95. I thought the first two plans were better though I didn't care to give them another $10 a day for a second device. If you had a family on the cruise, the second plan would probably be worth it.
Second, there is the convenience of using the ship's WiFi. I did use the free WiFi offered at various ports but, that meant I had to have my device on hand. Often I did as I was using my new smart phone which can connect to the Internet using WiFi. Still, it was nice not having to lug around whichever device I wanted to use while visiting various ports.
Third, using the ship's WiFi gave me something to do when we were at sea. I know the Royal Caribbean comes up with lots of things to do at sea but, I find I still get bored which why I hate days at sea. Being able to surf the web then gives me something I find entertaining to do.
Overall, I felt the ship's WiFi was worth it though I still looked for free WiFi spots while in port because I found they usually offered a faster connection. I've heard about Royal Caribbean's new VOOM system and, I can't wait to try it to see if it's equal to all the hype they're putting out about that. I don't know when I'll get to cruise one of their ships that has it. My next cruise will be on their Independence of the Seas November of next year. It'll be an interesting cruise for me because, I'll be doing the opposite of what I did on it the last time I sailed on that ship. The last time I sailed on her, I boarded at Ft. Lauderdale, Florida and left the ship early at Philipsburg, St. Maarten. This time, I'll board at Philipsburg, St. Maarten and depart at Ft. Lauderdale. Also, it'll be my first cruise as Diamond Plus. I'm curious to see what discounts you get at that level.
FYI, for Diamond members, the discount was $39.95 which would could be applied toward your bill if you got one of the first two plans or you could get one 24 hour continuous period for free.
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