Back on the Internet

To my surprise, I'm back on the Internet. The middle of the week before last, I started experiencing unfathomable problems trying to connect. I'd had problems before with my Sprint U-300 USB modem but, I'd been able to overcome them - not this time. Apparently, my modem bought the big one for good for some unknown reason. Sprint's tech support did their dangdest to get the modem to work on my super duper Dell XPS laptop but, it wasn't having any of it. The tech wizards at the local Sprint store said the modem was fine but, I was never able to get to work on my laptop again. Sprint kindly sent me a new modem which showed signs of working except I couldn't get it to activate. Strangely, Sprint told me I needed a 3G/4G Internet plan for the new modem but, I didn't for my U-300 which is also 3G/4G. Explain that one to me. Anyway, Sprint did get the new modem to work and, knock on wood, I won't have to make anymore daily trips to Panera to get on the Internet. We'll see. Also, I'm counting my blessings on another score. I found out Sprint doesn't offer my unlimited Internet plan anymore. Now, the best you can do is for $70, you get 5 gigabytes of download. Every megabyte over that costs you 25 cents. I don't have any idea how much I download. That's why I went with the unlimited Internet plan years ago. I'm counting my blessings that Sprint has allowed me to keep the plan. I pity the folks who have to worry about how much they download. I know downloads for my Garmin GPS would be a killer. Anyway, now that I'm back on-line, look for more posts. I've got some catching up to do. Stay tuned. Cheers!

Laurel Maryland Panera Bread Cafe

Earlier this week, my modem apparently bit the dust. The tech support folks at Sprint did their best to get it to work on my new Dell XPS laptop but, it wasn't having any of that. To my surprise, Sprint is going to send my a new modem with the latest software. I'm keeping my fingers crossed that the new modem will work. I had considerable problems with their U-300 modem. While waiting for my new modem to arrive, I've been using the free WiFi at the Panera Bread Cafe at 3301 Corridor Marketplace, Laurel, Maryland. The cafe is nice and, the free WiFi is really handy. Apparently, it is also very popular as I've seen a number of people in here with their laptops. I suspect the WiFi helps draw business in for Panera. I know it does from me. I don't buy a lot of their stuff but, I do make sure I buy something. I wouldn't feel right using their WiFi and not buying something from their cafe. I've been drinking a lot of their frozen lemonades. They're pretty good. That's all for this post. Cheers all!

Surprise

May of last year, I decided to buy myself a new Dell laptop. I couldn't extend the warranty anymore on the Dell laptop I owned and, I was concerned that it would eventually kick the bucket and possibly cost me a number of files I wanted to keep. When I received my laptop, I found out the Dell salesperson was mistaken about me being able to use my old Sprint cellular modem. It wouldn't fit into the card slot the laptop has as its made for cards with 28 pins and my card has 54. I looked into the various cellular modems Sprint offered and the U300 stood out. It was their latest and greatest. It was the wave of the future and offered the technology that Sprint would be going to eventually. I liked that as that meant I wouldn't have to buy another modem in the future. The biggest plus for the U300 was it offered WiFi like connection speeds in markets where the Sprint cellular system had been upgraded. The sounded really cool and, the modem uses a USB port. I decided to buy it.

Once I received the modem, I promptly installed the software as the manual said. It was then that I ran into problems. There was clearly some kind of problem. I contacted Sprint and, they tried to help me solve the connection problem with the new modem. I ended up going to the Sprint store in Laurel where they tried to help me to no avail. It turned out the WiFi like technology in the modem had a major conflict with the WiFi technology in my laptop. The conflict was preventing the modem from connecting to the Internet.

My old laptop didn't come with WiFi. When WiFi became more widely available, I decided to try it and bought a card that would enable me to connect to it. The necessary software came with the card and, both worked really well. I was seriously impressed with the connection speeds I was able to get. It turned out the fact my old laptop didn't have WiFi built in was a blessing as I was able to uninstall the software enabling my new U300 modem to work. Unfortunately, the WiFi was built-in on my laptop. I decided to keep on using the old laptop and figured I'd take the modem and new laptop to Best Buy's computer wizards sometime and get them to fix the problem. I suspected they would have to disable the built-in WiFi.

Around Christmas 2009, Sprint came out with a major upgrade for the U300 software. I downloaded the software to disc which turned out to be a very good move. I hadn't taken my laptop to Best Buy yet and, I planned to install the upgrade on my laptop though I didn't think the upgrade would make any difference so I didn't install it immediately. Forward to this month, my trip to Ireland is coming up and, the trip would be an excellent time to take the new laptop and modem to Best Buy to get them to fix the problem. Why? Because I won't be able to access the Internet on my laptop there so I'll be leaving it behind. I figured 2 weeks would be plenty of time for them to fix the problem. In anticipation of taking the laptop to Best Buy, I installed the upgrade. To my total surprise, my new (now 1 year old) laptop promptly connected to the Internet! Apparently, Sprint did find a way to make the WiFi technology in their new modem compatible with existing WiFi. The upgrade gives the U300 user the choice of connecting to a WiFi network or connecting to Sprint's network. It even locates the closest WiFi signals and shows how strong their coming in so the user can presumably pick the best WiFi signal. I hope to test the WiFi part of the software some time. I remember Serotonin saying Panera offers free WiFi access. I've been meaning to try out one of their restaurants and, that would give me a chance to see how well the WiFi works. We'll see on that. For now, I'm finally getting to use my super duper speed machine laptop and access the Internet. It may be just in time too as my old laptop is showing signs that it may be going just as I feared it would. Cheers all!

Laptop Saga Continues

My laptop saga continues. I received my second U-300 modem. I tried activating it on my new Dell laptop. It wasn't having any of that. I installed the software on my old laptop. It actually picked up a signal on that laptop but, it still wouldn't activate the card. Aargh! I spent over 90 minutes on my cell phone talking with the tech support people at Sprint. Finally, they told me to take to the Sprint store in Laurel which has a repair facility. The folks there will get the thing to activate on one of their computers. Then, I'll go back and make sure I can hook up to the Internet using the card on my new laptop. I hope this will be the end of this saga with a nice happy ending i.e. I get a card that will in time have WiFi connection speeds. That would rock. We'll see. Stay tuned.

Laptop Saga Continues

My laptop saga continues. Thursday, I received my new Sprint U300 modem. This is the modem that will enable me to take advantage of Sprint's upgrades to its data network. When finished, a person using this 4th generation card will be able to get WiFi connection speeds anywhere. For now, it's limited to certain areas like Baltimore. I figured since I needed to get a new card, I might as well get this 4th generation card so I could take advantage of the upgrade when it became available. Plus, I travel down to Baltimore occasionally.

The card arrived in fine shape. I read the directions on what I should do. I summarily installed the software and drivers that were needed for the card. Then, I rebooted my computer. After that, I attached the card to the computer. At this point, the program was supposed to activate the card itself. It didn't. I called up the menu on the program options and clicked activate. Nothing happened. I managed to find a phone number you could call for assistance with activating the card. They hung up on me twice. Finally, I called Sprint Customer Service. They kept me waiting for over 20 minutes. When I did get to speak to someone, it was very knowledgeable and took me through the steps to activate the card. They didn't work.

The next day, I took the card and my computer to a Sprint store in town where they could try to get it to work. After over an hour at the store, they told me I had a faulty card. I'd have to call for a replacement and send back the faulty card. Crap! I was able to get them to reactivate my old card so I could connect to the Internet. That's how I'm able to post this. So, I'll have to wait 2 or 3 days for a new card and try again. Hopefully, the new card will work. Until I can get on the Internet, I can't begin to get my new laptop up to speed. So, it sits it its new backpack. I may take it over to Panera so I can try to access their WiFi connection. I've wanted to try that for a while and, that would enable me to start installing various programs off the Internet like Firefox. We'll see.

That concludes my latest chapter of my laptop saga. I still have hope I can start to get things working on my new ultra computer. We'll see. Stay tuned.

Dell M1730 Laptop Review

As I may have mentioned previously, I have a couple issues with my new Dell laptop. First, I can't use my Sprint PCS Connection card on it. My card has a 54 pin connector and, the laptop uses a 38 pin connector. I visited Sprint's store in Laurel, Maryland and their website store in search of an adapter so I could convert the card to a 38 pin connector. I struck out. So, I ordered a new PCS Connection card. Since, I had to order a new card, I decided to go with their new 4th generation card. This card will be able to take advantage of improvements Sprint is making on their data network. The network will be able to offer Wifi like connection speeds. A minimum of 2 megabytes per second with a maximum of a whopping 16 megabytes! The system upgrade is already available in Baltimore (lucky them). Once I get this new card, I'll be able to continue setting up my new laptop.

Also, I ordered a backpack that will be big enough to hold my new laptop. My order isn't big enough. The M1730 laptop is approximately 3 inches long and a 1/2 inch wider that my old laptop. My old Dell backpack wouldn't be able to hold the new laptop. Thankfully, Dell does offer a really good backpack that will hold up and do a good job of protecting the laptop. The reviews others wrote on it were very good. The downside is the backpack costs approximately $80. As I do want to take the laptop on travels within the U.S., I had to get the backpack. It should arrive within a week or so.

So that's what's happening with my new kick butt Dell laptop. Slowly but surely, it is getting there. It is a very nice machine and, I'm sure I will enjoy it in time. I have learned some lessons I won't forget it i.e. you can't transfer programs from one computer to another. You must install them on the new machine just as you did on the old computer.

Hectic Day

I had a hectic day yesterday. To help my boss out, I clocked in shortly after 6 a.m. at the Post Office where I work. I planned to case most of the mail on the route he'd assigned a sub who had never worked that route. If that sub wanted any chance of hitting the street at a decent time, I was going to have to case most of that route's mail. On top of that, one of our 1 day a week subs called in and said he was sick. Saturday is our worst day people wise. My boss told him he had to come in. He refused. My boss subsequently had to case a lot of that route's mail and delivered half of it himself incredibly. I offered to take a bump on that route and asked repeatedly for a particular part that I knew I could knock out quickly. To my annoyance, he gave that bump to another who didn't do jack to help him. The bump he did give me took me an hour and 40 additional minutes to get done vice the hour at most on the bump I wanted. He really knew how to show his gratitude. Don't expect me to help you out of a jam again boss.

After that, I had to dash home, grab my new motorcycle helmet and have a friend give me a ride to the motorcycle dealership to pick up my new scooter. I get there and, there is a line out the wazoo in their service department. Finally, I asked the salesman I've been dealing with to get the scooter for me. He does. We go over various items on a checklist he had. He shows me how to start the thing as well as how to put the scooter on and off its kickstand. I promptly forget both and have to ask him again how to start the thing and how to raise the kickstand. DUH! Finally, I hit the road with my new scooter and find out the timing is bad on it. It shows a nasty tendency to stall out while idling. Crap! I was nervous enough riding the thing for the 1st time without that problem. I managed to get the thing home and had to dash to my apartment to meet the guy that was going to set up my new laptop.

The technician that Installinc sent ends out being outstanding. He did a fantastic job. However, I got more bad news. The Dell salesperson I dealt with when I ordered my new laptop apparently didn't know what he was talking about. I can't use my present Sprint PCS connection card and the Soundblaster Xtreme soundcard at the same time. There is only 1 PCM1A slot in my laptop so I can only use one of the cards at a time. Aaargh! Worse still, My present connection card won't fit in my new laptop (I believe it had 54 pins and the card slot uses a 38 pin card) so I can't connect to the Internet on it. Damn! So, at a minimum, I'll have to get an adapter from Sprint so the card will fit in the slot. Researching PCS connection cards later, I found out the cards are going to USB ports. I wonder if the Dell salesperson assumed I had one of those even though I mentioned PCM1A specifically. I don't know. I do know I may end up buying a new card as Sprint is coming out with what they call the 4G (4th generation cards) cards which will use improvements they're making on their network. The improvements on the network will offer Wifi like speeds. The minimum download speed will be 2 megs and it has the potential to hit 16 megs! The downside is the new 4G card will set me back over $300 unless I sign a new 2 year contract in which case it will cost me $79. I plan to visit Sprint today after church.

So, I have my new scooter which I plan to ride around the neighborhood tomorrow. Later this week, I'll have to take the scooter back so they can put a brand new tire on it to replace the one they patched. I plan to have them fix the idling problem at the same time. Also, I have my laptop which I can use sort of though I'll have to get a new PCS connection card adapter or just buy one of the new 4G cards. I still have a lot of programs I'll have to download like Mozilla Firefox. It's a bit frustrating that 2 of the things I looked forward greatly to getting and spent big bucks on have been somewhat disappointing. Still, the scooter will get fully fixed in time and, I'll eventually have my new laptop set up the way I want it. In regards to the Post Office, I don't know that things will get better there. I'm getting fed up with being spit in the face after going the extra mile for them. We have some that do the minimum and, nothing is done about it. I big time want to leave there but, my spending ensures I have to stay so I can pay the bills for those items. Any chance I can get a bailout too? Cheers all!

Old Saying

There is an old saying that goes "if it ain't broke, don't fix it." I was reminded of this when I decided to upgrade to Outlook 2007. I had no idea all the problems it would cause. First, I tried to use the free version Microsoft sent me. I was never able to get that to work and I couldn't figure out why. Then, I bought the 2007 upgrade version Microsoft's Professional Office suite. I received the same errors I had with the free version. I wondered if the Outlook Connector program was the problem. I uninstalled it. Eureka! Outlook started working but, I couldn't access my Hotmail account through Outlook. No problem, I just downloaded the program, installed it and it would work. Wrong! After downloading it twice and installing it twice, I realized I had to contact Microsoft technical support. I called them and got bounced around like a ping pong ball. Eventually, I did reach someone who knew how to fix the problem. They had to create a new profile so I could connect to Hotmail. I was out of the woods right? Nope. I couldn't remember the password for the SprintPCS email account. So, I had to contact Sprint who reset it and helped me set the account up on the Outlook program.

So, my Outlook program is working finally AT LAST. I hope I don't have go through this crap for a good while. I will definitely remember that old saying about not fixing something that isn't broke and hopefully follow its sage advice.

Upgrade

I found out recently that Sprint upgraded their data network EV-DO revision A making it even faster. However, in order for customers to take advantage of the increased speed, they have to get new PCS Connection cards. So, I had to upgrade my Merlin 620 data card to the Merlin S720 data card. For those who don't know what these cards are, they are cards you plug into the PCM1A slot in a laptop computer. When you activate the included software, they connect to the Sprint cell phone network. The cards enable a person to hook-up to the Internet any where in the U.S. at broadband like speeds. For a person like myself who is something of an Internet junkie and who likes to travel, it is really handy. The only down side to using the service is it isn't cheap. I have unlimited download with them and it costs $60 a month. That's 4 times what a dial-up connection would cost. The flip side of the service is that it can save you money as well as hassle. When I stayed at the Grand Hyatt in New York City, they charged guests 50 cents a minute to access the Internet in their business center. I was extremely glad I had my PCS connection card. It can also offer greater security as the person can also use the card to make phone calls if they have to though you must have a headset with microphone for your laptop in order to use that.

Overall, I find the cards really handy and their data speeds impressive. With the new system Sprint has installed, a customer can have average downlink speeds of between 600 kilobytes per second and 1.4 megabytes per second and average uplink speeds of between 300 and 500 kilobytes per second. Downlink speeds can reach as high as 3 megabytes per second. The new EV-DO Revision A system isn't available every where and the cards make allowances for that. The cards will hook-up to the older EV-DO Revision 0 and Vision 1xRTT networks. If you like fast Internet connections, want mobility and don't want the hassles of trying to find a WiFi site, Sprint PCS connection cards are the way to go. See you on the Net.

Dead Battery

I got to use my Sprint Roadside Rescue service for the first time today. My car battery had acted up a little a couple times recently when it got cold but my car still started. This morning when I turned the ignition key, all I heard was a buzzing sound. The battery was big time dead.

As I'd never used Sprint's Roadside Rescue, I didn't know how to reach them. I had to log-on the Internet and find out. It turned out to be simple enough. You dial #road on your cell phone. This puts you through to a person who confirms you're signed up for the service. Then, they tell the addresses of road service providers close to you. I chose one on Maryland 198. After that, they contact the provider giving them your address and phone number. They have up to 90 minutes to show up. To my relief, the road service provider showed up in 30 minutes. To my surprise, the provider was from the Automobile Association of America (AAA). AAA has a good reputation and they showed they were worthy of it. Their rep was very professional and quick. He confirmed that the problem was the car battery. He promptly hooked up some kind of mobile starting box to the car. When I turned the ignition, the car started right up.

I found out from the AAA rep that a car's battery is normally only good for 3 to 5 years. The one I had lasted for over 7 years. It was definitely due for replacement. I found out that AAA offers a great warranty on their batteries. If anything goes wrong with it for 3 years, they'll replace for free. Also, if you have problems with the battery, you can call them and they'll come out and find out what the problem is. I decided to buy one of their batteries. With tax, it cost $117 which I thought was decent.

In a way, I'm lucky the battery died when it did. We haven't had a really cold weather yet. This way, the car will start when things really start to get bad weather wise. Plus, I know I can count on Sprint's roadside rescue if I ever have problems with my car.